Purpose

This document covers critical details for users of Filecoin slack, the primary chat platform of the Filecoin community. Administrative documentation is in [Ensure all admins are meeting the security requirements of admins.](https://pl-strflt.notion.site/Ensure-all-admins-are-meeting-the-security-requirements-of-admins-5052963b255f4f87a6a70631e7c40c5c).

<aside> 🪧 This is a living document meant to capture the current state. Please update if anything is out of date or missing!

</aside>

Use-cases

Join the server

Follow the signup process at https://filecoin.io/slack.

Inviting a user

Please have them follow the signup process at https://filecoin.io/slack.

• Note: as Filecoin Slack is a public and open community this is the fastest way for someone to join. Individual invites are not approved and you will receive a message from Slackbot telling you to redirect them to filecoin.io/slack instead.

Get admin support

Workflows to get admin support can be found in the Workflows folder at the top of the #fil-slack-help channel.

• Public requests in Slack: post in #fil-slack-help. If you haven’t received a reply within 1 business day, please followup again and @mention @admins.
• Private requests in Slack: in #fil-slack-help, select the “Request Private Support” quick action. This will alert admins privately with your request.
• Private requests via Email: send an email to [email protected]. This will route to the private admin channel.

Create a channel

Self-Service Channel Creation for PL Slack Members

<aside> 🪧 This process needs to be initiated from PL slack, not from FIL slack.

</aside>

Currently as of July 7, 2023, PL slack members are able to initiate slack connects between PL and Filecoin slack within 24 hours of a channel being created in PL Slack. This workaround allows PL slack members to create channels on Filecoin slack on their own without making a request or requiring admin interaction by doing the following: